Use Cases
Workflows, before and after.
Sector · 01
Government
Grant intake and eligibility review
80% faster time-to-decision, full audit trail.
Before
- 1Applicant submits PDF
- 2Officer reads 40 pages
- 3Officer checks 6 systems
- 4Committee decides in 6 weeks
After · agentic
- 1Intake Agent extracts + validates
- 2Eligibility Agent scores against rules
- 3Officer reviews the exceptions only
- 4Committee decides in 6 days
Sector · 02
Healthcare
Referral triage and discharge planning
Average triage time cut in half; safety review preserved.
Before
- 1Referral queued in inbox
- 2Coordinator calls specialties
- 3Discharge plan hand-drafted
- 4Follow-up scheduled manually
After · agentic
- 1Triage Agent routes referral
- 2Availability Agent books next slot
- 3Discharge Agent drafts plan
- 4Coordinator reviews and sends
Sector · 03
Insurance
FNOL intake and fraud triage
Fraud detection lift; low-risk claims fast-tracked.
Before
- 1Claimant calls, agent transcribes
- 2Data entered into legacy system
- 3Adjuster investigates all claims
After · agentic
- 1Intake Agent structures the call
- 2Fraud Agent scores + explains
- 3Adjuster investigates flagged claims
Sector · 04
Education
Personalised study plans
Earlier interventions; tutor time on students who need it.
Before
- 1One-size curriculum
- 2Teacher reviews grades weekly
- 3Interventions after report card
After · agentic
- 1Plan Agent tailors per student
- 2Signal Agent surfaces early struggles
- 3Tutor intervenes in-week
Sector · 05
Knowledge services
Proposal drafting and review
Proposal cycle down from weeks to days; partner focus shifts to judgment.
Before
- 1Associate hand-drafts proposal
- 2Partner reviews at the end
- 3Revisions loop 3–5 times
After · agentic
- 1Draft Agent produces v0
- 2Review Agent flags gaps
- 3Partner reviews the deltas