Use Cases

Workflows, before and after.

Sector · 01

Government

Grant intake and eligibility review

80% faster time-to-decision, full audit trail.

Before
  1. 1Applicant submits PDF
  2. 2Officer reads 40 pages
  3. 3Officer checks 6 systems
  4. 4Committee decides in 6 weeks
After · agentic
  1. 1Intake Agent extracts + validates
  2. 2Eligibility Agent scores against rules
  3. 3Officer reviews the exceptions only
  4. 4Committee decides in 6 days
Sector · 02

Healthcare

Referral triage and discharge planning

Average triage time cut in half; safety review preserved.

Before
  1. 1Referral queued in inbox
  2. 2Coordinator calls specialties
  3. 3Discharge plan hand-drafted
  4. 4Follow-up scheduled manually
After · agentic
  1. 1Triage Agent routes referral
  2. 2Availability Agent books next slot
  3. 3Discharge Agent drafts plan
  4. 4Coordinator reviews and sends
Sector · 03

Insurance

FNOL intake and fraud triage

Fraud detection lift; low-risk claims fast-tracked.

Before
  1. 1Claimant calls, agent transcribes
  2. 2Data entered into legacy system
  3. 3Adjuster investigates all claims
After · agentic
  1. 1Intake Agent structures the call
  2. 2Fraud Agent scores + explains
  3. 3Adjuster investigates flagged claims
Sector · 04

Education

Personalised study plans

Earlier interventions; tutor time on students who need it.

Before
  1. 1One-size curriculum
  2. 2Teacher reviews grades weekly
  3. 3Interventions after report card
After · agentic
  1. 1Plan Agent tailors per student
  2. 2Signal Agent surfaces early struggles
  3. 3Tutor intervenes in-week
Sector · 05

Knowledge services

Proposal drafting and review

Proposal cycle down from weeks to days; partner focus shifts to judgment.

Before
  1. 1Associate hand-drafts proposal
  2. 2Partner reviews at the end
  3. 3Revisions loop 3–5 times
After · agentic
  1. 1Draft Agent produces v0
  2. 2Review Agent flags gaps
  3. 3Partner reviews the deltas
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