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Module A5 · 25 min

Cultural readiness

Trust, narrative, resistance patterns, and how to build learning loops that survive the first failure.

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Objectives
  • Recognise the three common resistance patterns and respond without shaming them.
  • Design a learning loop that captures failures without punishing reporters.
  • Write a one-paragraph internal narrative that an operator and a sceptic can both stand behind.
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Three resistance patterns

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Learning loops that survive failure

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The one-paragraph narrative

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